Welcome to Aqua Fit Wear! These Terms and Conditions govern your use of our website and purchases from our store. By accessing www.aquafitwear.com, you agree to these terms. Please read them carefully.

Our Commitment: At Aqua Fit Wear, we’re dedicated to serving competitive swimmers and aquatic enthusiasts worldwide with premium performance swimwear and equipment. These terms reflect our commitment to quality, service, and your satisfaction.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users aged 18+ or minors with parental consent. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property

All content on our website (logos, text, images, product designs) is owned by Aqua Fit Wear and protected by international copyright laws. Unauthorized use is prohibited.

1.3 User Conduct

You agree to:

  • Provide accurate information when creating accounts or making purchases
  • Not use our site for any illegal purpose
  • Not attempt to gain unauthorized access to our systems

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our performance swimwear and aquatic equipment. However, slight variations in color may occur due to monitor settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Product Use

Our products are designed for competitive swimming and aquatic activities. Proper use and care will ensure optimal performance and longevity.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason.

3.2 Pricing

All prices are in AUD and inclusive of GST where applicable. We reserve the right to adjust prices at any time.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at checkout. Your card will be charged when we ship your order.

3.4 Order Confirmation

You’ll receive an order confirmation email. Please review it carefully and contact us immediately if there are any errors.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and public holidays).

4.2 Shipping Options

We offer:

  • Standard Shipping (AUD $12.95): Via DHL/FedEx, 10-15 business days after dispatch
  • Free Shipping: For orders over AUD $50 via EMS, 15-25 business days after dispatch

Delivery times are estimates and may vary during peak seasons or due to customs processing.

4.3 Shipping Restrictions

We currently cannot ship to certain Asian countries and remote regions. See our Shipping Policy for details.

5. Returns and Exchanges

5.1 Return Policy

You may return most items within 15 days of delivery if:

  • Items are unused with original tags attached
  • Original packaging is intact
  • Proof of purchase is provided

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Ear plugs & ear bands
  • Briefs

Exceptions are made for faulty or incorrectly shipped items.

5.3 Swimwear Returns

All swimwear must be tried on over underwear to remain eligible for return.

5.4 Return Process

Contact us at [email protected] within 15 days to initiate returns. Customers are responsible for return shipping costs unless the item is faulty.

5.5 Refunds

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

6. Liability and Disclaimers

6.1 Product Liability

Aqua Fit Wear is not liable for:

  • Incorrect product use
  • Normal wear and tear
  • Damage from improper care

6.2 Website Availability

We strive to keep our site available 24/7 but are not liable for temporary downtime due to maintenance or technical issues.

6.3 Limitation of Liability

Our total liability for any claim related to your use of our site or products is limited to the purchase price of the product in question.

7. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your data.

8. Changes to Terms

We may update these terms periodically. The current version will always be available on our website.

9. Governing Law

These terms are governed by the laws of Western Australia. Any disputes will be resolved in the courts of Western Australia.

10. Contact Us

For questions about these Terms and Conditions, please contact:

Aqua Fit Wear Customer Service
Email: [email protected]
Address: 89 Point Walter Road, BIBRA LAKE DC, AU 6163
Thank you for choosing Aqua Fit Wear – where performance meets passion in the water!