At Aqua Fit Wear, we are committed to protecting the privacy and security of our customers’ personal information. As a specialist retailer serving competitive swimmers and aquatic enthusiasts worldwide, we understand the importance of maintaining your trust when you shop for performance swimwear, training equipment, and accessories.

1. Information We Collect

To provide our services and enhance your shopping experience, we may collect:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address when you make a purchase or create an account
  • Payment Information: Credit/debit card details (processed securely through our payment gateway), PayPal email (when using PayPal checkout)
  • Transaction Details: Purchase history, product preferences, and order information
  • Technical Data: IP address, browser type, device information, and website usage patterns
  • Communication Records: Correspondence with our customer service team

2. How We Use Your Information

We use collected data to:

  • Process and fulfill your orders for chlorine-resistant swimwear, goggles, and other aquatic equipment
  • Provide customer support through our team of swimming specialists
  • Improve our product offerings and website functionality
  • Send order confirmations, shipping notifications, and service-related communications
  • Prevent fraud and enhance payment security (we never store complete payment details)
  • Comply with legal obligations and protect our business interests

3. Data Sharing and Disclosure

We may share information with:

  • Service Providers: Payment processors (PCI-DSS compliant), shipping carriers, and IT support
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with any merger or sale of company assets

We do not sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we ship globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We implement robust measures to protect your information:

  • SSL encryption for all data transmissions
  • Secure storage with access controls
  • Regular security assessments
  • PCI-DSS compliance for payment processing

We retain personal data only as long as necessary for the purposes collected or as required by law.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information
  • Restrict or object to certain processing
  • Receive your data in a portable format
  • Withdraw consent (where applicable)

To exercise these rights, contact us at [email protected]. We may verify your identity before processing requests.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Provide personalized product recommendations

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Changes to This Policy

We may update this policy periodically. The current version will always be posted on our website with the effective date.

9. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at:

Aqua Fit Wear
89 Point Walter Road, BIBRA LAKE DC, AU 6163
Email: [email protected]

Thank you for trusting Aqua Fit Wear with your performance swimwear needs and your personal information.